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What a great experience (for the third time)!  My third son asked me for advice about getting an engagement ring.  Without hesitation, I told him to go to the Jewelry Exchange!  He asked me to help him out (I was delighted)!  We were greeted the minute we walked in and after answering a few questions our salesperson hit it on the head with her suggestions and information.  The staff that my sone could have it in hand and ask his girlfriend before our family reunion that weekend!  They also did my new ring setting and another son's engagement ring!  We would never go anywhere else!  Thank you Sudbury Jewelry Exchange!  We love you!
Harold H.


I was in here over the weekend to get my ring repaired. I bought it at the store in California (Tustin) about 5 years ago and I had never had any problems with it.  So when I was out of town I snagged the ring on something and one of the prongs on my center diamond came loose and I freaked out.  Fortunately, when I called the Tustin store they let me know that I could take it to this store to have it repaired.  I went in and they seemed pretty busy, so I waited a bit and one of the sales ladies helped me.  They looked up my information and were able to repair my ring the same day!  Both the staff in Villa Park and the staff in Tustin were so helpful.  I love going here for jewelry and I have never found better quality anywhere.
Jessica S.


I went to the Jewelry Exchange in Dallas to by an engagement ring and loved it.  I went to Robin's Brothers and was completely bombarded and they did everything they could to push me into buying about five different rings aven after I said no.  A salesperson named Leah helped me and was awesome.  I went in the first time and didn't find anything but described to her what I was looking for.  When a ring cam in axactly how I described she immediately called me and left a voicemail excited to let me know.  It was perfect and very reasonable priced.  I will only buy jewelry from now on from the Jewelry Exchange in Dallas.
Bryce M.


I came to this specific location earlier in the year to purchase an engagement ring for my girlfriend; after shopping around at many different locations, I found that the Jewelry Exchange in Greenwood Village was a far better value for certified diamonds that any mall location.  As someone that did not have 10k plus to spend, I purchased a ring last Friday that looks absolutely ridiculous (clarity, color, total weight) on my now fiancé's hand.  Maybe I just got that one amazing deal but I am taking the time to fill this out to say, for any guys shopping for his girl, this is the place.
Matthew C.


Worked within my budget!  I checked out many stores for an engagement ring for my girlfriend.  My mom told me to go to The Jewelry Factory in Livonia because that is where she get her ring from.  I went thinking that I was just looking but I was so impressed with the staff, the rings and diamond qualities that I picked out the perfect ring set and diamond for my girlfriend.  They worked within my budget; I purchased it and can't wait to ask my girlfriend to marry me.
Darren E.


By far the best prices in town.  My fiancé and I had been shopping around for several weeks until we heard about The Jewelry Source in Houston.  Their prices were amazing!  The sales staff was great and made us feel very comfortable, not once did we feel pressured to buy anything.  They wanted to make sure my fiancé was happy and that I got the best for my money.  Thanks to everyone there, we are very satisfied!
Trevor & Maribeth


My fiancé and I had a wonderful experience picking out an engagement ring and wedding bands.  All the staff were friendly, kind and helpful, especially our sales associate who walked us thorough the entire process.  They were patient, knowledgeable, and offered suggestions based on our preferences.  I am so glad they helped us.  We couldn't have asked for a better experience.  I expected to completely enjoy the experience of selecting rings with my future husband.  I did not expect the experience with the Tustin Store and staff to be so positive and enjoyable as well.  Thank you!
Joe & Michelle


Excellent Service - excellent ring!  My fiancé bought my engagement ring here after a friend referred him.  To be honest, neither of us knew anything about diamonds.  The staff helped my fiancé find the best diamond for his budget, pick a great style, setting, etc.  They educated my fiancé and took the time to really show him what a good diamond was.  When we went back to the Minneapolis Store the next day to the ring sized, everyone was very nice and helpful.  The sizing took only about 10 minutes an we were on our way. Great ring, great service.  Thank you!
Monica S.


My experience with the Jewelry Factory in Hackensack was a very pleasant and enjoyable experience.  I was grateful to have found a very courteous and friendly staff that was very knowledgeable of their products.  Everyone was helpful and I was so pleased, I told all of my friends and family about the Jewlery Factory in Hackensack.  I have a lot of friends and I told everyone where to go to have a memorable and enjoyable moment when you need help to buy the perfect piece of sentimental jewelry.  Thank you for all your help and support.
Arthur & Deneca.


Back in Novemeber 2010, my fiancé and I came in seeking a diamond & sapphire engagement ring/band.  The sales associate worked diligently to design something similar to what I wanted.  Their warmth, smile and patience was outstanding.  We were not able to make the purchase at the time but returned in April 2011.  A new sales associate picked up where the former left off.  They demonstrated the very same warmth, smile and patience.  Your staff wrks hard to accomodate the customer with their heart desires.  I now have my ring set and it is absolutely BEAUTIFUL!.  Thanks to the staff at the Jewelry Exchange in Norristown for making a lasting impression (I simply did not want a ring from any other store).  Job well done!
David S.


My fiancé and I had been shopping for an engagement ring for a while; we weren't sure about The Jewelry Exchange in Phoenix at first, but it was worth a shot.  When we went there the staff was friendly and made us feel comfortable.  Before we started lookings at some diamonds, the manager actually took the time to explain the difference in shapes and why some diamonds sparkle more than others.  They explained to us what exactly makes the diamond sparkle.  We didn't even know there was a difference; everywhere else just says the same old thing "isn't this one nice."  Dealing with someone that actually knows what they're stalking about made us feel very confident in buying from the Phoenix Jewelry Exchange.  So thank you all so much for all of the knowledge about diamonds.  I will definitely recommend all my friends to go here.
Paul V.


I went here to get my wife her wedding ring and my band. The prices were great and so was the customer service.  I wouldn't go anywhere else.  Now that I'm married, I kow I will continue going to the Jewelry Exchange in Redwood City.
Tino B.


Wonderful service! We have had the great opportunity to do business with the Jewelry Exchange in Renton on numerous occastions and it have been wonderful.  Customer service was great with an outstanding and wide selection.  The customer service was just outstanding.  Prices are extremely reasonable and the discounts are incredible.  All the folks are so friendly.  The Jewelry Exchange is so much better than going to a regular mall jewelry store - great service, great prices and discounts, great people.  Highly recomment - Don't miss it!
Dana L.


I recently became engaged to the love o fmy life after 3 years of dating.  I saw the commercials for The Jewelry Exchange many times but it sounded too good to be true.  Turns out is was indeed true!  The staff was more than friendly and helpful with not only my fiancé's engagement and wedding rings bur also with mine.  My fiancé and I were bath a little wishy-washy in our decision but it seemed to make no difference to their staff.  They were more than understanding with our "mind-changing" selections and fittings.  They really did care about our feelings with the big step we were taking.  With that being said and the quality of the rings we selected both my fiancé and myself agreed that we will certainly be "repeat" customers of The Jewelry Exchange in Overland for all occasions.
Michael V.


I was tired of the overpriced jewelry in Polk County.  I traveled an hour or so to The Jewelry Exchange in Tampa, and came home with something for my wife that evening.  I have gona back a couple mroe times - always finding what I was looking for at a price I wanted to pay.  I'll be headed  there later today to pick something out for Valentine's Day.
Dave L.


WE SHOULD'VE GONE TO BETHESDA FIRST!  My fiancé and I had a horrible experience searching for an engagement ring in NY's diamond district.  We decided to give The Jewelry Exchange in Bethesda a try and left happier than ever!  We worked with a sales associate who was honest, extremely patient and provided outstanding customer service.  We were looking for a diamond in the 1.5 - 2.0 carat range that would fit our budget.  We purchased a 2.68 carat ring that is not only stunning but it also fits our budget!  No other jewelry store came close to the savings we found at the Jewelry Exchange in Bethesda.  I absolutely love my engagement ring and received several compliments before leaving the store!
Deborah W.


I recently purchased a diamond pendant for my wife from your website.  I had never bought anything like this online before and was hesitant to do so.  I was quickly reassured when a member of your staff contacted me and asked security questions to confirm it was me who placed the order.  I received the pendant just a few days later and it looks beautiful.  Jewelry shopping just got a lot easier for me now that I can shop from the comfort of my own home!
Kyle K.


I recently visited your Jewelry Exchange store in North Randall and was very impressed with your selection. I especially have an interest in diamond stud earrings & was glad to know that I can always upgrade. I look forward to doing business with your company.
Tiana F.


I am new to your website jewelryexchange.com and am very thrilled at what I am seeing!!! I can't wait to make my first purchase with you and look forward to making many more!!! It would make my visit even more memorable if I won free diamond studs!!!
Bianca I.


 
 
 
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FAQ
  Who is The Jewelry Exchange?
  Who is The Jewelry Exchange?

Goldenwest Diamond Corporation, better known as The Jewelry Exchange®, Jewelry Factory® and Jewelry Source®; is one of the largest direct diamond importers in the U.S. and is the largest worldwide customer of two of only five super site holders in the world. Because of this, we have first access to hard-to-find diamonds and import them at lower prices than most of our competitors. For more detailed information please visit our About us section in this site.

  Do you make custom jewelry?
  Do you make custom jewelry?

We have a big selection of specially made jewelry including one of a kind items that may satisfy your taste, but we do not take orders to make custom jewelry.

  Do you have multiple locations?
  Do you have multiple locations?

We operate 16 factory superstores with one in just about every major U.S. city. Our diamonds are imported direct from site holders and over 90% of our jewelry is manufactured in our state-of-the-art factories. Our superstores have 15 to 30 times the sales volume of a typical jewelry store allowing us to work on lower margins (50% lower in most cases). Combined with our savings from importing direct and manufacturing direct, you can see why we have the best deals.

  What kind of payments do you accept?
  What kind of payments do you accept?

You may pay for your order with a Visa, Master Card, Discover or American Express card. We also accept cash, personal checks, money orders, cashier's checks, certified bank checks, or wire transfers. For your convenience, we offer a line of credit for in-store purchases only through reputable financing companies. For more information please visit one of our stores or call toll free (888) 539-3574.

  Do you have a layaway plan?
  Do you have a layaway plan?

Yes. We offer a six month 25% down layaway program. If no payment is received after 90 days your layaway is canceled and any payments received will be returned to you as a store credit, which you can use at any of our stores. For more information please visit one of our stores or call toll free (888) 539-3574.

  Do you ship orders outside the United States?
  Do you ship orders outside the United States?

At the present time we only ship orders within the United States.

  How do you ship orders?
  How do you ship orders?

All orders are shipped USPS and FedEx. Delivery time for USPS is usually 5 business days from the time your package leaves our warehouse. For a FedEx overnight delivery is the next business day (depending on item availability). Please allow 2 business days for requested item alterations such as, screw backs, ring sizing etc. We are sorry, but shipments cannot be made to P.O. Boxes.

  What is your refund policy?
  What is your refund policy?

For Internet Purchases:
Returns accepted within 15 days from original purchase date for items bought on this web site; A 25% re-stocking fee applies to any resized or customized item; including, but not limited to conversion of earring posts from standard – friction backs to screw-backs. Freight will also be deducted from returns.

For In-Store Purchases:
NO REFUNDS - 30 DAY EXCHANGES ONLY All returned checks are subject to a $10.00 service fee. All exchanges must be accompanied by the original sales receipt. Loose diamond exchange policy: After the 30 day exchange period, loose diamonds, only, may be exchanged for 80% of the original purchase price, provided that are returned undamaged. Please Click here to review our Terms & Conditions. No refunds or exchanges on custom orders. No refunds on over the counter purchases. 30 day exchange only.

  When will I receive my order?
  When will I receive my order?

Jewelry Exchange makes every effort to get your order to you as soon as possible. In-stock items are generally shipped within 24 to 48 hours. Items shipped via USPS Ground generally take 5 to 7 business days to be delivered. Please ask our Customer Service Representatives about shipping details when placing your order over the phone.

  Can I purchase gift certificates from the Jewelry Exchange?
  Can I purchase gift certificates from the Jewelry Exchange?

Yes. The Jewelry Exchange offers gift certificates and Gift Cards at all our store locations and by phone.